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Operations

Workshop & Repair Service Appointment Manager

v9.0.0

Handle technicians → Repair services → Bays & workstations → Customers → Customer assets → Work orders → Repair completion in a local WebApp designed to bring the complete workflow together, replace scattered spreadsheets and keep every record ready for review.

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Description

Handle technicians → Repair services → Bays & workstations → Customers → Customer assets → Work orders → Repair completion in a local WebApp designed to bring the complete workflow together, replace scattered spreadsheets and keep every record ready for review.

MAIN FEATURES

  • Workshop dashboard: review indicators, activity and upcoming points requiring attention.
  • Workshop profile: track and maintain Name Key, Timezone, Locale, Contact reference, Address reference and Appointment status.
  • Technicians: track and maintain Name Key, Role, Service capabilities, Display order and Appointment status.
  • Repair services: track and maintain Name Key, Service category, Duration (minutes), Base price, Currency and Cleanup / buffer minutes.
  • Service categories: track and maintain Name Key, Description Key and Appointment status.
  • Bays & workstations: track and maintain Name Key, Bay type, Preferred technician and Appointment status.
  • Working hours: track and maintain Technician, Weekday, Start time, End time and Appointment status.
  • Time off & blocks: track and maintain Technician, Type, Start at, End at, Reason and Appointment status.
  • Customers: track and maintain Name Key, Preferred language, Contact reference, Preferences Key and Appointment status.
  • Customer assets: track and maintain Customer, Name Key, Asset type, Make / model, VIN / serial reference and Service due reference.
  • Appointments: track and maintain Customer, Asset / vehicle, Repair service, Technician, Bay / workstation and Subject Key.
  • Appointment status: track and maintain Appointment, Status, Transition at and Reason.
  • Rescheduling: track and maintain Appointment, Target start, Target end, Reason and Appointment status.
  • Reminders: track and maintain Appointment, Reminder offset and Appointment status.
  • Client-facing messages: track and maintain Appointment, Message Text Key, Language, Tone and Appointment status.
  • Work orders: track and maintain Appointment, Work Order Notes Key, Customer Visible Note Key and Appointment status.
  • Repair completion: track and maintain Appointment, Actual start, Actual end, Completed service, Appointment status and Reason.
  • Payment references: track and maintain Appointment, Payment status, Payment reference and Appointment status.
  • Exports & insights: centralise the information, follow-up and decisions for this stage.
  • Create, edit, search and delete records from the same interface.
  • Configurable visible fields and readable cards with no horizontal scrolling.
  • Fifteen colour palettes in light and dark modes, independent between DEMO and PROD.
  • Integrated Getting Started guide, settings, FAQs and backups.

UPDATED LOCAL ARCHITECTURE

  • This edition is delivered as one self-contained HTML file.
  • It no longer depends on a server, account, username, password, licence, activation, product key or email code.
  • Open it directly in a modern browser and keep using its features without an Internet connection.
  • It does not automatically transmit or synchronise data with external services.

DEMO TO LEARN, PROD TO WORK

DEMO includes localised practice records for exploring the WebApp's real workflow. PROD starts empty for your own information. Records, settings, appearance, visible fields and backups remain separate between both environments.

17 LANGUAGES

Available in Arabic, Bengali, German, English, Spanish, French, Hindi, Indonesian, Italian, Japanese, Punjabi, Portuguese, Russian, Swahili, Klingon, Urdu and Chinese.

DATA AND BACKUPS

Information is stored locally through IndexedDB in the browser. Moving to another computer, browser or profile does not transfer it, and clearing browser data may delete it. Create regular backups and store them safely.

REQUIREMENTS

  • Desktop or laptop computer with a modern browser.
  • JavaScript and IndexedDB enabled.
  • Regular backups to protect locally stored information.

Workshop & Repair Service Appointment Manager turns technicians → Repair services → Bays & workstations → Customers → Customer assets → Work orders → Repair completion into a visual, organised and traceable process that remains under your control.